Frequently Asked Questions
How long do fresh floral arrangements typically last?
Fresh arrangements typically last 5–7 days with proper care, though longevity depends on flower variety and environment. At Magnolias and Memories, we select premium blooms known for lasting beauty and avoid tropical flowers that don't hold up as well in our climate.What happens if the flowers I ordered aren't available?
When specific flowers are unavailable, we call the customer first for approval. If we can't reach you and timely delivery is needed, we match your arrangement's style and color palette as closely as possible while maintaining its overall look and value.Why are silk flowers a good choice for cemetery arrangements?
Silk flowers withstand outdoor conditions and Louisiana weather while maintaining rich color and style over time. They're ideal for gravesites where fresh flowers may wilt quickly in heat or require frequent replacement.Can I order a custom arrangement in specific colors?
Yes, custom floral designs are available every day at Magnolias and Memories. Simply tell us your preferred colors, style inspiration, or occasion, and we'll create a personalized arrangement in either fresh or silk flowers.What's included in a sympathy flower arrangement?
Sympathy arrangements include casket sprays, standing sprays, wreaths, crosses, memorial baskets, and tribute pieces. At Magnolias and Memories, we coordinate delivery to funeral homes, churches, and family residences throughout the Jena area.How far does Magnolias and Memories deliver flowers?
We deliver throughout Jena and all surrounding communities within 30 miles, including Oakdale, Colfax, Georgetown, Jonesville, and Harrisonburg. Delivery is available to homes, businesses, churches, funeral homes, and medical facilities.Do you avoid certain types of flowers?
We avoid tropical flowers due to availability constraints and reliability concerns. Instead, Magnolias and Memories focuses on high-quality traditional blooms that hold up beautifully and are consistently available in the Jena region.What types of gift baskets do you offer?
We offer fruit baskets, snack and gourmet baskets, chocolate and candy baskets, coffee or tea baskets, spa "Pamper Me" baskets, and custom gift baskets. Each is curated with thoughtful treats perfect for birthdays, thank-yous, sympathy, or any occasion.Can you create table arrangements for small events?
Yes, Magnolias and Memories can create table arrangements and centerpieces for intimate gatherings or small events. While we no longer promote full wedding services, select floral pieces are available upon request.What's the best way to order flowers from your shop?
You can order online, by phone, or visit us in-store for walk-in and custom requests. At Magnolias and Memories, we accept all order methods to make gifting as easy and convenient as possible.How does experience affect floral design quality?
With over 20 years in the floral industry, Magnolias and Memories brings expertise in flower selection, design techniques, and seasonal availability. This experience ensures every arrangement is crafted with attention to detail, quality materials, and lasting beauty.Are houseplants always available in your shop?
Houseplant availability varies seasonally. We typically carry peace lilies, dish gardens, green foliage plants, and blooming plants depending on the time of year. Call Magnolias and Memories to check current plant offerings before visiting.
